Referring Professionals' Frequently Asked Questions
Please see below for the answers to some of the questions we receive most frequently. If you do not see the answer to your question, call our office at 215-643-0763.
We offer financial assistance for expenses not covered by insurance, for example, utility bills, rent, or car repairs. For a more complete list of items we can assist with,
click here.
Applications are generally processed within 24 to 72 hours after they are received at our office.
To check the status of a request, simply log in to your account. Then click "Status of Financial Assistance Requests" to see whether your referral has been processed.
The amount given can vary according to the family's situation, as well as availability of funds. Please call the office (215-643-0763) for more information.
Yes. The family must save all receipts for gas, tolls, parking, and food. We can reimburse for these expenses once we receive the referral and the receipts, if the family qualifies for help from the Fund.
Yes, and as with medical travel expenses, the family must save all receipts for gas, tolls, parking, and food. We can reimburse for these expenses once we receive the referral and the receipts, if the family qualifies for help from the Fund.
No, we can help only with hospital bills, medication costs, and co-pays.
The check will be payable to the vendor, and it can be mailed to either the vendor or the family. Be sure to include the name of the vendor and the address on the application.
As of July 1, 2010, you must set up an account with us and use our online referral system to submit an application for financial assistance. Please call our office at 215-643-0763 if you have questions.
